• Market structure
• Market/category sizes
• Growth rates
• Key areas of growth
• Customer segments (their purchase behaviour, preferences, characteristics and key industry sectors)
• Products (category sizes, growth, brand shares and pack sizes)
• Retail and commercial suppliers (market shares, performance ratings, strengths/weaknesses)
• Forecasts and predictions to 2020.

* Non-core product categories include; kitchen supplies, cleaning & janitorial products, office furniture, printing services, promotional products, work wear & safety equipment and packaging supplies.